Browsing Tag
Conversational AI
Conversational AI Enterprise Kore.ai Snags Funding from NVIDIA
As businesses worldwide continue to embrace digital transformation, it has become ever more significant to provide superior customer support and engagement. Helping do so, Kore.ai announced closing a Series C round with $73.5 million to speed up innovation in the…
Google Cloud Reimagines Customer Experiences with the Debut of Speaker ID
Bringing Google’s speech identification technology quickly to contact centers and its customers, Google announced the release of Speaker ID. Speaker ID unleashes ML speech identification capability for contact centers and allows firms to reinvent customer experiences through Conversational AI’s power.
Employee Service Automation Firm Cognigy Snags $44 Million
Cognigy reported that it would employ its recently raised $44 million Series B funding to expand its global footprint and accelerate enterprise-grade AI adoption worldwide. Cognigy, the conversational AI platform Cognigy.AI provider, announced raising funds from Insight Partners would bolster…
Aisera Snaps Up $40 Million to Drive AI-Empowered Cloud/IT Operations
The AI-driven platform provider that automates tasks, actions and workflows Aisera emerged from stealth and announced raising $40 million in its Series C investment round. Bringing the total capital acquired to $90 million, this financial boost will help Aisera advance…
How to Build an Efficient Conversational AI Team?
AI is harnessed by contact center virtual agents, such as chatbots or voice bots, to answer questions round the clock and help businesses connect with their customers. So, if you want to learn about all the benefits of conversational AI…
Uniphore Secures a Whopping $140 Million for AI-ML & Automation
The Conversational Service Automation (CSA) provider Uniphore reported scoring an additional $140 million in its Series D capital round, headed by Sorenson Capital Partners. Bringing the total capital raised to $210 million, Uniphore will focus its energy on apps in…
HappyFox Debuts AI-Led Conversational Ticketing Tool for Slack & Microsoft Teams
Now HR and IT teams can employ AI to auto-resolve repetitive queries and manage their support within slack as HappyFox launches its brand-new product. HappyFox Assist AI is an AI-driven conversational support solution that eliminates the need for email-handled support…
Google Employs Language Understanding Capabilities to Enhance Google Search
Artificial intelligence is revolutionizing user experiences like never before and Google has decided to leverage its newest language understanding capabilities to refine and modify Google search queries. Google’s unique conversational search experience uses context from users’ recent activity to surface…
Rasa Snags $26 Million to Advance its Open Source Conversational AI Platform
Helping developers build chatbots, voice apps and other services, Rasa announced securing $26 million in its Series C funding round led by Andreessen Horowitz. This startup’s mission is to empower all makers to build AI assistants and accelerate conversational AI…
Alibaba Cloud Ease Intelligent Chatbot Training with the Release of Robot Factory
Alibaba Cloud’s two years of expansive R&D, and the development of upwards of 10,000 robots or chatbots on Robot Factory platform has been well received in the market that has expressed soaring demands. The AI-based chatbot incubation platform, that was…
