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Microsoft Dynamics 365

Contact Center

NICE inContact Integrates CXone with Two Microsoft Solutions for to Deliver Enhanced Contact Center as a Service

The integration between NICE inContact CXone and Microsoft Teams delivers an exclusive, personal collaboration between agents and experts; while its integration with Microsoft Dynamics 365’s customer relationship management services can drive greater serviceability with hands-on access to several communication tools…
The Infotech News Desk
3min read
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